Reputation management for solar companies, run as one system

We build a review-ask flow that fires when a system is commissioned or PTO comes through: a short text or email with the direct Google link, worded for solar so a happy homeowner actually posts. It goes out after every install, not just the ones you expect to rate high. Solar reviews often lag because customers want to see their first low bill before they post, so we time the ask to catch that satisfaction, and it works because your customers were already happy, they just never got asked.

Not by magic, and not by faking anything. If a review breaks Google's policy, meaning it is spam, a competitor, or contains banned content, we can flag it for removal, but Google decides and most genuine one-stars stay up. The real fix is a calm, specific public reply plus enough fresh five-stars to move the average. A production or permitting complaint hurts most when it sits unanswered in front of a homeowner who is weeks into researching a twenty-thousand-dollar buy, so we answer it and outrun it.

No, and it is a Google policy violation. Review gating means surveying customers first and only sending the happy ones to Google while steering unhappy ones to a private form. Google prohibits it and can suspend your profile for it, and the FTC has cracked down on it too. We never gate. We ask every customer whose system got installed and earn the rating out in the open, which is also what makes it stick.

There is no flat number worth quoting sight unseen. It depends on your current rating and review count, how many installs you close a month, and how long your sales cycle runs. We size the program at the strategy call so it matches your actual review flow, and we never charge you for reviews we didn't help earn.

Weeks to get the request flow live, months to see the rating and volume move. Reviews come one commissioned system at a time, and solar customers often wait for their first low bill before they post, so a real lift is a matter of months of steady asking, not a switch we flip. Because solar has a long sales cycle, the stars you earn now are what prospects read for weeks while they research their buy.

Yes. Google reads your star average and, importantly, your recent review velocity as inputs to the map pack, so the solar installer collecting fresh reviews outranks the one sitting still. Reviews also feed the AI answer engines that quote star counts when a homeowner asks who's best. The map-pack ranking mechanics themselves are a Local SEO job, but reviews are the fuel, and that is what this program runs.

More than for almost any trade. A homeowner spending twenty thousand dollars on a rooftop array, often on a panel loan, is buying trust as much as equipment, and they read your reviews for weeks to decide if you are the safe choice. A deep, recent, well-answered review history is what wins that install over a cheaper bid with thin proof. That is why we display real reviews right next to your tax-credit, savings, and battery-storage pitch.

You do, always. We work inside a Google Business Profile and a website in your name, and you keep every login. The reviews are your customers' words on your profile. If we ever part ways, your profile, your reviews, and your review history stay with you. Nothing is trapped in an account you cannot reach.